Issue management for construction
Anticipate, address, and efficiently track every unexpected issue, exception, or service request with CynQ’s artificial intelligence. Automatic prioritization, smart categorization, and end-to-end tracking: stay in control, even when the unexpected happens.
Do not let anything slip through the cracks
Smart tracking for job site issues and after-sales service
With CynQ, each issue is automatically analyzed by artificial intelligence:
- Subject identification
- Issue categorization
- Urgency level detection
- Risks and impact assessments
- Prioritization recommendation
No more guessing: CynQ tells you what needs to be handled first.
AI prioritizes for you
Dictate issues instead of typing
A non-compliant joist, cracked tile, a delivery delay?
- Report issue by simply dictating in your mobile device
- Add photos and videos to illustrate the situation
- AI takes care of understanding, classifying, and prioritizing.
All of it is automatically filed in the right project section. Organizing your job sites has never been easier.
A complete history
Document every incident in real time
Record every unexpected issue as soon as it occurs—without missing any details. Issue management built into CynQ enables:
- Complete, structured documentation
- Tracking the progress of each request
- Full traceability, from reporting through resolution
- The assurance that no issue falls through the cracks
A complete history accompanies every project.
No loss of information
Assign corrective actions to the right teams
Each issue report is automatically forwarded to the associated project manager, who can:
- Reassign the issue to an employee
- Delegate to an internal team
- Send it to the right subcontractor
- Track progress in real time
Smooth management, with no loss of information.
Notifications and reminders
Send reminders and avoid delays
Based on the defined due date, CynQ automatically sends:
- Reminders to the right people
- Urgent alerts for critical delays
- Updates when the status changes
Result: no service request slips through the cracks.
Reliable rebilling
Track costs and bill accurately
CynQ gives you a complete view of the resources invested:
- Time spent by your teams or subcontractors
- Costs of materials used
- Estimates vs. actual costs
- Elimination of missed rebilling risks
You always bill accurately… and avoid financial losses.
Nothing slips through the cracks anymore
Discover the benefits
of managing unforeseen events with CynQ
Unexpected issue management with CynQ makes it possible to handle exceptions and service requests in a structured and efficient way. With artificial intelligence, issues are automatically prioritized based on urgency and impact. Each incident is documented and tracked through resolution, with automated reminders to prevent anything from being overlooked.
Ready to build differently?
Streamline your operations and job site management
Try CynQ for free and transform the way you build and manage your projects, internal teams, and subcontractors!
The benefits of CynQ
CynQ your ally to build better!
Rethink job site management to help contractors save time, reduce errors, and improve profitability. Plan, collaborate, track, and control your projects in real time.
With the built-in calendar, plan your job sites, assign tasks, track progress, and keep a clear, up-to-date overview.
Everyone knows what to do, shares the right documents, and works with the most up-to-date information—both in the office and on site.
Access all features whether you are in the office, on site, or on the go—from your phone, tablet, or computer.
Each user only accesses the features and information that match their role.
Track changes, actions, and important updates as soon as they happen with notifications and reminders.
Plans, estimates, and photos are centralized so everyone works with the correct version. No more isolated Excel files, duplicates, and scattered data.
Keep a clear record of the actions, decisions, and changes made to each project.
Stay in control of your costs, schedules, and decisions—simply.
