Cookie Policy
Last updated: November 7, 2025
Introduction
This cookie policy (the “Policy”) explains how CynQ uses cookies and similar technologies on its website and platform to improve the user experience, measure performance, and personalize the content offered.
By visiting or using our services, you consent to the use of cookies in accordance with this Policy, subject to your choices.
What is a cookie?
A cookie is a small text file stored on your device (computer, tablet, phone) when you visit a website. It allows the site to recognize your device, remember your preferences, and improve navigation and service performance.
Types of cookies used by CynQ
a) Necessary cookies (always active)
These cookies are essential to the operation of our platform. They enable, among other things, secure login, session management, and proper page display.
These cookies do not collect any personally identifiable information. Disabling them may prevent the site from functioning properly.
b) Analytics and performance cookies
These cookies help us understand how visitors use our site—for example, the most visited pages, the time spent on each section, or any errors encountered.
The data collected is anonymized and used solely for statistical purposes to improve our services.
c) Personalization and advertising cookies
These cookies may come from third-party partners. They are used to tailor content, suggestions, and advertisements based on your preferences or your previous interactions with our site.
They will only be enabled with your explicit consent. You may refuse them without affecting your access to the platform.
Managing your consent
During your first visit, a consent banner is displayed to allow you to accept or refuse our cookie policy.
Please note that disabling certain cookies may limit some features or slow site performance.
Third-party cookies
We may use third-party analytics and advertising tools (for example, Google Analytics) to better understand usage behavior.
These providers are subject to separate privacy policies and must comply with applicable laws, including Law 25 in Quebec and the General Data Protection Regulation (GDPR) in Europe, where applicable.
Cookie retention
Cookies are retained for a maximum period of 13 months from the time they are placed on your device, unless you delete them before that time via your browser settings.
Contact
If you have any questions about this policy or concerns about privacy, please refer to our Privacy Policy.