Terms of Use and Conditions of Service – CynQ

Last updated: December 15, 2025

Terms of Use and Conditions of Service

This agreement (the “Agreement”) governs access to and use of the CynQ management platform (the “Tool”, the “Platform”, the “Service”), operated by Consultants Crac! Inc. (“CynQ”, “we”, “our”, “us”), by any client company (the “Client”, “you”).

By creating an account, accessing the Platform, or paying for a subscription, you agree to be bound by this Agreement.

1. Definitions

Client: any company or legal entity subscribing to CynQ.

Authorized User: any person granted access to the Platform by the Client.

Account Administrator: user authorized to manage access, settings, and billing.

Data: any information, file, or content uploaded or generated in CynQ.

Platform / Service: the CynQ application offered as SaaS.

Subscription: monthly or annual plan, including a base rate and, where applicable, fees per active user.

2. Purpose

CynQ is a cloud-based project and site management software. This Agreement applies to all use of the Service, whether free or paid.

3. Account Creation and Management

The Client is responsible for the accuracy of information provided, user creation, and access management.

Each Authorized User must have a unique, personal, and named identifier.

It is strictly prohibited to share an identifier or password, or to allow simultaneous use of the same account by multiple persons.

Any activity performed from an account is deemed to have been performed with the Client’s authorization.

4. Subscription and Billing

CynQ is offered by subscription. Fees are billed according to the selected plan and the number of active users.

CynQ reserves the right to adjust its prices with reasonable notice.

5. License and Access

CynQ grants a limited, non-exclusive, and non-transferable license for the duration of the subscription.

Any attempt to circumvent usage or billing rules constitutes a violation of this Agreement.

6. Storage and Files

Storage is reserved for relevant files directly related to projects and sites.

It is prohibited to use CynQ as a general storage or personal archiving solution.

CynQ may impose reasonable limits and intervene in case of abusive use.

7. Acceptable Use

Any abusive, illegal, or use that compromises the security or fairness of the Service is prohibited.

Sharing identifiers and non-relevant storage constitute abusive uses.

8. Security and Data

The Client remains the owner of its Data. CynQ may process it solely to provide the Service.

9. Termination

The Client may terminate its subscription according to the terms provided. Amounts paid are non-refundable.

CynQ may suspend or terminate an account in case of non-compliance with the Agreement.

10. Limitation of Liability

The Service is provided “as is”. CynQ’s liability is limited to amounts paid over the past 12 months.

11. Applicable Law

This Agreement is governed by the laws of the Province of Quebec.