{"id":23414,"date":"2025-12-15T14:17:11","date_gmt":"2025-12-15T14:17:11","guid":{"rendered":"https:\/\/cynqtech.com\/?page_id=23414"},"modified":"2026-03-18T09:26:53","modified_gmt":"2026-03-18T09:26:53","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/cynqtech.com\/fr\/terms-of-service\/","title":{"rendered":"Politique d&rsquo;utilisation et conditions de service &#8211; CynQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23414\" class=\"elementor elementor-23414\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55f7f2fe e-flex e-con-boxed e-con e-parent\" data-id=\"55f7f2fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad9dfb0 e-con-full e-flex e-con e-child\" data-id=\"ad9dfb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5768ab elementor-widget elementor-widget-heading\" data-id=\"c5768ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique d\u2019utilisation et conditions de service \u2013 CynQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4103ff elementor-widget elementor-widget-text-editor\" data-id=\"e4103ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Derni\u00e8re mise \u00e0 jour<\/strong> : 15 d\u00e9cembre 2025<\/p><hr \/><h3>Politique d\u2019utilisation et conditions de service<\/h3><p>La pr\u00e9sente entente (l\u2019\u00ab Entente \u00bb) r\u00e9git l\u2019acc\u00e8s et l\u2019utilisation de la plateforme de gestion CynQ (l\u2019\u00ab Outil \u00bb, la \u00ab Plateforme \u00bb, le \u00ab Service \u00bb), exploit\u00e9e par <strong>Consultants Crac! Inc.<\/strong>\u00a0(\u00ab CynQ \u00bb, \u00ab nous \u00bb, \u00ab notre \u00bb, \u00ab nos \u00bb), par toute entreprise cliente (le \u00ab Client \u00bb, \u00ab vous \u00bb).<\/p><p>En cr\u00e9ant un compte, en acc\u00e9dant \u00e0 la Plateforme ou en payant un abonnement, vous acceptez d\u2019\u00eatre li\u00e9 par la pr\u00e9sente Entente.<\/p><hr \/><h3>1. D\u00e9finitions<\/h3><p>Client : toute entreprise ou entit\u00e9 juridique souscrivant \u00e0 CynQ.<\/p><p>Utilisateur autoris\u00e9 : toute personne \u00e0 qui le Client accorde un acc\u00e8s \u00e0 la Plateforme.<\/p><p>Administrateur de compte : utilisateur autoris\u00e9 \u00e0 g\u00e9rer les acc\u00e8s, param\u00e8tres et la facturation.<\/p><p>Donn\u00e9es : toute information, fichier ou contenu t\u00e9l\u00e9vers\u00e9 ou g\u00e9n\u00e9r\u00e9 dans CynQ.<\/p><p>Plateforme \/ Service : l\u2019application CynQ offerte en mode SaaS.<\/p><p>Abonnement : forfait mensuel ou annuel, incluant un tarif de base et, le cas \u00e9ch\u00e9ant, des frais par utilisateur actif.<\/p><hr \/><h3>2. Objet<\/h3><p>CynQ est un logiciel infonuagique de gestion de projets et de chantiers. La pr\u00e9sente Entente s\u2019applique \u00e0 toute utilisation du Service, gratuite ou payante.<\/p><hr \/><h3>3. Cr\u00e9ation et gestion du compte<\/h3><p>Le Client est responsable de l\u2019exactitude des informations fournies, de la cr\u00e9ation des utilisateurs et de la gestion des acc\u00e8s.<\/p><p>Chaque Utilisateur autoris\u00e9 doit disposer d\u2019un identifiant unique, personnel et nominatif.<\/p><p>Il est strictement interdit de partager un identifiant ou un mot de passe, ou de permettre l\u2019utilisation simultan\u00e9e d\u2019un m\u00eame compte par plusieurs personnes.<\/p><p>Toute activit\u00e9 effectu\u00e9e \u00e0 partir d\u2019un compte est r\u00e9put\u00e9e avoir \u00e9t\u00e9 effectu\u00e9e avec l\u2019autorisation du Client.<\/p><hr \/><h3>4. Abonnement et facturation<\/h3><p>CynQ est offert par abonnement. Les frais sont factur\u00e9s selon le forfait choisi et le nombre d\u2019utilisateurs actifs.<\/p><p>CynQ se r\u00e9serve le droit d\u2019ajuster ses prix avec pr\u00e9avis raisonnable.<\/p><hr \/><h3>5. Licence et acc\u00e8s<\/h3><p>CynQ accorde une licence limit\u00e9e, non exclusive et non transf\u00e9rable pour la dur\u00e9e de l\u2019abonnement.<\/p><p>Toute tentative de contournement des r\u00e8gles d\u2019utilisation ou de facturation constitue une violation de la pr\u00e9sente Entente.<\/p><hr \/><h3>6. Stockage et fichiers<\/h3><p>Le stockage est r\u00e9serv\u00e9 aux fichiers pertinents et directement li\u00e9s aux projets et chantiers.<\/p><p>Il est interdit d\u2019utiliser CynQ comme solution de stockage g\u00e9n\u00e9raliste ou d\u2019archivage personnel.<\/p><p>CynQ peut imposer des limites raisonnables et intervenir en cas d\u2019usage abusif.<\/p><hr \/><h3>7. Utilisation acceptable<\/h3><p>Toute utilisation abusive, ill\u00e9gale, ou compromettant la s\u00e9curit\u00e9 ou l\u2019\u00e9quit\u00e9 du Service est interdite.<\/p><p>Le partage d\u2019identifiants et le stockage non pertinent constituent des usages abusifs.<\/p><hr \/><h3>8. S\u00e9curit\u00e9 et donn\u00e9es<\/h3><p>Le Client demeure propri\u00e9taire de ses Donn\u00e9es. CynQ peut les traiter uniquement pour fournir le Service.<\/p><hr \/><h3>9. R\u00e9siliation<\/h3><p>Le Client peut r\u00e9silier son abonnement selon les modalit\u00e9s pr\u00e9vues. Les montants pay\u00e9s ne sont pas remboursables.<\/p><p>CynQ peut suspendre ou r\u00e9silier un compte en cas de non-respect de l\u2019Entente.<\/p><hr \/><h3>10. Limitation de responsabilit\u00e9<\/h3><p>Le Service est fourni \u00ab tel quel \u00bb. La responsabilit\u00e9 de CynQ est limit\u00e9e aux montants pay\u00e9s au cours des 12 derniers mois.<\/p><hr \/><h3>11. Droit applicable<\/h3><p>La pr\u00e9sente Entente est r\u00e9gie par les lois de la province de Qu\u00e9bec.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique d\u2019utilisation et conditions de service \u2013 CynQ Derni\u00e8re mise \u00e0 jour : 15 d\u00e9cembre 2025 Politique d\u2019utilisation et conditions de service La pr\u00e9sente entente (l\u2019\u00ab Entente \u00bb) r\u00e9git l\u2019acc\u00e8s et l\u2019utilisation de la plateforme de gestion CynQ (l\u2019\u00ab Outil \u00bb, la \u00ab Plateforme \u00bb, le \u00ab Service \u00bb), exploit\u00e9e par Consultants Crac! Inc.\u00a0(\u00ab CynQ [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":24038,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-23414","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Conditions d\u2019utilisation et politique de service | CynQ<\/title>\n<meta name=\"description\" content=\"Consultez les conditions d\u2019utilisation et la politique de service de CynQ. 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