{"id":25997,"date":"2025-12-15T14:17:11","date_gmt":"2025-12-15T14:17:11","guid":{"rendered":"https:\/\/cynqtech.com\/terminos-de-uso-y-condiciones-del-servicio-cynq\/"},"modified":"2026-05-29T13:28:38","modified_gmt":"2026-05-29T13:28:38","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/cynqtech.com\/es\/terms-of-service\/","title":{"rendered":"Politique d’utilisation et conditions de service – CynQ"},"content":{"rendered":"\t\t
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Politique d\u2019utilisation et conditions de service \u2013 CynQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Derni\u00e8re mise \u00e0 jour<\/strong> : 29 mai 2026<\/p>\n

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Le pr\u00e9sent Contrat de conditions d\u2019utilisation (le \u00ab Contrat \u00bb) r\u00e9git l\u2019acc\u00e8s et l\u2019utilisation de la plateforme de gestion CynQ (le \u00ab Service \u00bb), exploit\u00e9e par Consultants Crac! Inc.<\/span> faisant affaire sous la d\u00e9nomination sociale Technologies CynQ<\/span> (\u00ab CynQ \u00bb, \u00ab nous \u00bb, \u00ab notre \u00bb), par toute organisation cliente (le \u00ab Client \u00bb, \u00ab vous \u00bb).<\/span><\/div>
En acc\u00e9dant au Service, en l\u2019utilisant ou en y souscrivant, vous acceptez d\u2019\u00eatre li\u00e9 par le pr\u00e9sent Contrat.<\/span><\/div>
<\/span>
<\/span><\/div><\/span><\/h3>

1. D\u00e9finitions<\/span><\/h2>

  • Client<\/span> : toute entit\u00e9 juridique souscrivant au Service.<\/span><\/li>
  • Utilisateur autoris\u00e9<\/span> : toute personne autoris\u00e9e par le Client \u00e0 acc\u00e9der au Service.<\/span><\/li>
  • Administrateur<\/span> : utilisateur autoris\u00e9 responsable de la configuration du compte, des utilisateurs et de la facturation.<\/span><\/li>
  • Service \/ Plateforme<\/span> : application SaaS CynQ.<\/span><\/li>
  • Donn\u00e9es<\/span> : toute information soumise, stock\u00e9e ou trait\u00e9e dans le Service.<\/span><\/li>
  • Abonnement<\/span> : offre incluant un frais de base et, le cas \u00e9ch\u00e9ant, des composantes de tarification \u00e0 l\u2019usage.<\/span><\/li>
  • Bon de commande (Order Form)<\/span> : document d\u00e9finissant les conditions commerciales, incluant la tarification, les engagements et la dur\u00e9e.<\/span><\/li><\/ul>
    <\/span>
    <\/span><\/div><\/span><\/h3>

    2. Port\u00e9e du Contrat<\/span><\/h2>

    Le pr\u00e9sent Contrat s\u2019applique \u00e0 tout acc\u00e8s et toute utilisation du Service, gratuite ou payante.<\/span><\/div>
    <\/span>
    <\/span><\/div><\/span><\/h3>

    3. Responsabilit\u00e9s du Client<\/span><\/h2>

    Le Client est responsable du maintien d\u2019informations exactes, de la gestion des acc\u00e8s et du respect du pr\u00e9sent Contrat par ses utilisateurs.<\/span><\/div>
    Chaque utilisateur doit disposer d\u2019un identifiant unique, personnel et non partageable.<\/span><\/div>
    Le Client est responsable de toute activit\u00e9 effectu\u00e9e via ses comptes.<\/span><\/div>
    <\/span>
    <\/span><\/div><\/span><\/h3>

    4. Abonnement, frais et facturation<\/span><\/h2>

    4.1 G\u00e9n\u00e9ralit\u00e9s<\/span><\/h3>

    Les frais sont d\u00e9termin\u00e9s selon le plan applicable, les niveaux d\u2019engagement et\/ou l\u2019utilisation r\u00e9elle, tels que sp\u00e9cifi\u00e9s lors de la souscription ou dans un bon de commande applicable.<\/span><\/div><\/span><\/h3>

    4.2 Engagements d\u2019utilisation<\/span><\/h3>

    Lorsque applicable, le Client s\u2019engage sur un niveau minimal d\u2019utilisation (ex. nombre d\u2019utilisateurs), tel que d\u00e9fini dans le bon de commande.<\/span><\/div>
    La facturation est bas\u00e9e sur le plus \u00e9lev\u00e9 entre :<\/span><\/div>
    • le niveau d\u2019engagement; ou<\/span><\/li>
    • l\u2019utilisation r\u00e9elle durant la p\u00e9riode de facturation.<\/span><\/li><\/ul><\/span><\/h3>

      4.3 Usage additionnel<\/span><\/h3>

      Toute utilisation exc\u00e9dant les engagements peut \u00eatre factur\u00e9e selon les tarifs standards, les tarifs n\u00e9goci\u00e9s ou des paliers de volume applicables.<\/span><\/div><\/span><\/h3>

      4.4 Modifications tarifaires<\/span><\/h3>

      CynQ peut modifier ses tarifs standards avec un pr\u00e9avis raisonnable. Ces changements ne s\u2019appliquent pas pendant une p\u00e9riode d\u2019engagement en cours sauf accord contraire.<\/span><\/div><\/span><\/h3>

      4.5 Conditions de paiement<\/span><\/h3>

      Tous les frais sont non remboursables sauf indication contraire.<\/span><\/div>
      <\/span>
      <\/span><\/div><\/span><\/h3>

      5. Bons de commande et conditions commerciales<\/span><\/h2>

      Lorsqu\u2019un bon de commande est conclu :<\/span><\/div>
      • il d\u00e9finit les conditions commerciales sp\u00e9cifiques, incluant la tarification, les engagements et la dur\u00e9e;<\/span><\/li>
      • en cas de conflit avec le pr\u00e9sent Contrat, le bon de commande pr\u00e9vaut pour les conditions commerciales.<\/span><\/li><\/ul>
        Tout tarif pr\u00e9f\u00e9rentiel ou rabais s\u2019applique uniquement aux quantit\u00e9s et \u00e0 la port\u00e9e explicitement d\u00e9finies dans le bon de commande, sauf indication contraire.<\/span><\/div>
        <\/span>
        <\/span><\/div><\/span><\/h3>

        6. Licence<\/span><\/h2>

        CynQ accorde au Client un droit limit\u00e9, non exclusif et non transf\u00e9rable d\u2019acc\u00e8s et d\u2019utilisation du Service pendant la dur\u00e9e de l\u2019abonnement.<\/span><\/div>
        <\/span>
        <\/span><\/div><\/span><\/h3>

        7. Utilisation acceptable<\/span><\/h2>

        Le Client et ses utilisateurs s\u2019engagent \u00e0 ne pas :<\/span><\/div>
        • partager les acc\u00e8s;<\/span><\/li>
        • utiliser le Service \u00e0 des fins ill\u00e9gales;<\/span><\/li>
        • compromettre la s\u00e9curit\u00e9 ou la performance;<\/span><\/li>
        • utiliser la plateforme comme espace de stockage g\u00e9n\u00e9ral non li\u00e9 \u00e0 l\u2019usage professionnel.<\/span><\/li><\/ul>
          CynQ peut suspendre l\u2019acc\u00e8s en cas de violation ou de non-paiement apr\u00e8s pr\u00e9avis.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          8. Donn\u00e9es<\/span><\/h2>

          Le Client conserve la propri\u00e9t\u00e9 de ses Donn\u00e9es.<\/span><\/div>
          CynQ peut traiter les Donn\u00e9es uniquement pour fournir, maintenir et am\u00e9liorer le Service.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          9. Dur\u00e9e et renouvellement<\/span><\/h2>

          Les abonnements d\u00e9butent \u00e0 la date indiqu\u00e9e et se poursuivent pour la dur\u00e9e convenue.<\/span><\/div>
          Sauf disposition contraire, les abonnements se renouvellent automatiquement sauf avis de non-renouvellement donn\u00e9 au moins 30 jours avant l\u2019\u00e9ch\u00e9ance.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          10. R\u00e9siliation<\/span><\/h2>

          Le Client peut r\u00e9silier selon les modalit\u00e9s applicables.<\/span><\/div>
          CynQ peut suspendre ou r\u00e9silier en cas de non-paiement ou de violation du Contrat.<\/span><\/div>
          Les frais pay\u00e9s sont non remboursables et les engagements demeurent dus.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          11. Tarification conditionnelle<\/span><\/h2>

          Tout rabais ou tarif pr\u00e9f\u00e9rentiel est accord\u00e9 en fonction d\u2019engagements commerciaux sp\u00e9cifiques. Le d\u00e9faut de respecter ces engagements peut entra\u00eener un ajustement des tarifs au renouvellement.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          12. Limitation de responsabilit\u00e9<\/span><\/h2>

          Le Service est fourni \u00ab tel quel \u00bb.<\/span><\/div>
          Dans toute la mesure permise par la loi, la responsabilit\u00e9 totale de CynQ est limit\u00e9e aux montants pay\u00e9s au cours des 12 mois pr\u00e9c\u00e9dant la r\u00e9clamation.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          13. Droit applicable<\/span><\/h2>

          Le pr\u00e9sent Contrat est r\u00e9gi par les lois de la province de Qu\u00e9bec.<\/span><\/div>
          <\/span>
          <\/span><\/div><\/span><\/h3>

          14. Langue<\/span><\/h2>

          Le pr\u00e9sent Contrat est r\u00e9dig\u00e9 en anglais et en fran\u00e7ais. Les deux versions ont la m\u00eame valeur juridique et doivent \u00eatre interpr\u00e9t\u00e9es de mani\u00e8re coh\u00e9rente.<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Politique d\u2019utilisation et conditions de service \u2013 CynQ Derni\u00e8re mise \u00e0 jour : 29 mai 2026 Le pr\u00e9sent Contrat de conditions d\u2019utilisation (le \u00ab Contrat \u00bb) r\u00e9git l\u2019acc\u00e8s et l\u2019utilisation de la plateforme de gestion CynQ (le \u00ab Service \u00bb), exploit\u00e9e par Consultants Crac! Inc. faisant affaire sous la d\u00e9nomination sociale Technologies CynQ (\u00ab CynQ […]<\/p>\n","protected":false},"author":1,"featured_media":25979,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-25997","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nConditions d\u2019utilisation et politique de service | CynQ<\/title>\n<meta name=\"description\" content=\"Consultez les conditions d\u2019utilisation et la politique de service de CynQ. Informez\u2011vous sur l\u2019utilisation de la plateforme et les obligations applicables aux utilisateurs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cynqtech.com\/es\/terms-of-service\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique d'utilisation et conditions de service - CynQ\" \/>\n<meta property=\"og:description\" content=\"Consultez les conditions d\u2019utilisation et la politique de service de CynQ. 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